Shipping & Handling
|Shipping Method||Region||Shipping Time
(Business Days Estimation )
|Flat Rate Shipping||United States, Canada||8-12|
|United Kingdom, France, Spain, Germany, Netherlands, Ukraine, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland||15-20|
|Brazil, Russia, Italy, Argentina, Chile, Mexico||15 - 20|
|Standard Shipping||Russia, Brazil||10 - 25|
|Latin America (excluding Brazil)||7 - 15|
|Expedited Shipping (DHL/UPS/IB)||Worldwide (excluding Russia and Brazil)||3 - 7|
• Certain items are prohibited by some shipping carriers. If your order contains these items for the shipping carrier you selected, we will re-route your order via another carrier to ensure it arrives safely. This may require additional shipping time.
• All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.
• Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.
• It can take a few days following order shipment before the Tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.
• ZenasHauteFashion ships all packages from our warehouse and distribution center.
After we dispatch your goods,
we will email you a tracking number for the courier company (this will be based on your email preferences). Depending on the chosen courier, there may sometimes be a delay of one working day between dispatching your order from our warehouse in China and obtaining the shipping tracking number. If you have not received a tracking number from us, it probably means that we have not sent out your order yet.
Please be patient.
Most orders take 1-3 days to complete the verification, packing and dispatch process. If you require additional information on the location of your order, please email us through our contact page or direct email us at email@example.com